Privacy Policy

At HC Robotics Private Limited, (hereinafter referred to as “HC Robotics” or “We/we” or “Us/us”, and shall include its successors and permitted assigns), protecting your private information is our top priority.
This Privacy Policy (“Policy”) applies to and governs the collection, use, processing, disclosure, and protection of data from you, in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) issued under the Information Technology Act, 2000 (“IT Act”).
For the purposes of this Privacy Policy, unless otherwise noted, all references to HC Robotics include www.hcrobo.com (“Platform”).

DEFINITIONS

“Information” shall mean any personally identifiable data including but not limited to: Name, gender, address, contact number, email, date of birth, government identity proof (Aadhaar, PAN), employer, designation, education, work experience, etc.
If you are a business partner, supplier, university, or client, “Information” shall further include your organization details such as registration number, GST, incorporation certificate, address, and other identifiers.
“Sensitive Personal Data or Information” (SPDI) shall include, as defined under SPDI Rules:
  • Passwords
  • Financial information (bank, credit/debit details, UPI, etc.)
  • Physical/mental health information
  • Sexual orientation
  • Medical history
  • Biometric data
  • Remuneration or salary details
  • Any information received for processing under lawful contract
“You” / “Your” / “User” means any person accessing or using our Platform or otherwise engaging with HC Robotics.

APPLICABILITY

This Privacy Policy applies to:
  • Any user, customer, vendor, or visitor of the HC Robotics Platform.
  • Every employee, consultant, vendor, supplier, or individual having a contractual relationship with HC Robotics.
This Policy explains how HC Robotics collects, uses, stores, and transfers your Information, and outlines your rights and our obligations.

CONSENT

General Consent:

By visiting our Platform or entering into a relationship with HC Robotics, you expressly consent to our collection, processing, storage, disclosure, and use of your Information as per this Policy.
Continued use post any updates constitutes deemed acceptance of those changes.

Minor Consent:

If you are below 18 years of age, you must access our Platform only with the consent of a parent or guardian. Any data submitted by minors without consent will be deleted.

Employee Consent:

All employees, vendors, or consultants of HC Robotics consent to the collection, storage, and lawful processing of their Information for HR, compliance, and operational purposes.

COLLECTION AND USE OF INFORMATION

HC Robotics collects Information only as necessary for:
  • Delivering our services
  • Managing employment/contractual obligations
  • Legal, regulatory, and compliance requirements
You may be required to provide:
  • Users: Name, company, email, and phone number.
  • Employees: Identification (Aadhaar/PAN), address, email, contact, family details, bank details, emergency contact, medical background, etc.
  • Consultants/Vendors: PAN, GST, bank details, contact information.
We use this Information solely for:
  • Rendering or improving our services
  • Background and compliance verification
  • Regulatory submissions
  • Payroll and HR management
  • Security, audits, and statutory filings
HC Robotics will take all reasonable steps to ensure confidentiality and prevent unauthorized access or misuse.

DATA SHARING & ACCESS

HC Robotics may disclose Information:
  • To third-party service providers for payroll, audit, compliance, or hosting support
  • To our affiliates or subsidiaries, after giving prior notice
  • To business partners, only on a need-to-know basis and with prior written consent
  • To regulatory, judicial, or governmental authorities under lawful mandate
HC Robotics shall not sell or trade your Information for commercial purposes.

DATA TRANSFER

If HC Robotics undergoes any merger, acquisition, or restructuring, Information relevant to business continuity may be transferred to the new entity. Such transfer will remain bound by this Policy. Cross-border transfers, if any, shall comply with applicable Indian data protection laws and ensure equivalent safeguards.

PUBLIC INFORMATION

Any Information publicly available or accessible under the Right to Information Act or other applicable laws shall not be deemed confidential under this Policy.

DATA RETENTION & STORAGE

  • HC Robotics shall retain your Information for a minimum of 6 years or as required by applicable law.
  • Once the lawful purpose is fulfilled, your Information will be securely deleted or anonymized.
  • We comply with ISO/IEC27001 security principles for Information lifecycle management.

DATA PURGING

We ensure all collected data is securely deleted once the purpose is achieved, unless retention is required by law or audit. Destruction will follow standard industry practices (secure erasure or shredding).

YOUR RIGHTS

You have the right to:
  • Access or correct your Information upon written request.
  • Withdraw consent or “opt-out” of data processing by writing to: unsubscribe@hcrobotics.com
Withdrawal of consent may limit your access to certain services.

DATA SECURITY

HC Robotics maintains strict administrative, technical, and physical safeguards to protect your Information, including:
  • Encrypted data transmission
  • Access control and authentication
  • Regular audits and vulnerability assessments
  • ISO/IEC 27001-compliant policies
We may collect anonymous system data such as IP address, browser type, device identifier, Wi-Fi data, and timestamps for analytics, without linking it to personal identities.

LIABILITY

HC Robotics shall not be responsible if:
  • The Information is already in the public domain,
  • The data wasobtained unlawfully by a third party, or
  • The provider of the data was legally incompetent as per Section 11 of the Indian Contract Act, 1872

USE OF COOKIES

Our Platform may use cookies to enhance user experience and site functionality. You can disable cookies via your browser settings, but certain features may not function properly.

EMAIL COMMUNICATION

HC Robotics may send you updates, offers, or surveys. You can opt out anytime by clicking ‘Unsubscribe’ in the email footer.

EXTERNAL DATA STORAGE

HC Robotics may use third-party hosting services (e.g., AWS, Azure) to store or process Information under strict data protection agreements.

CHANGES TO THIS PRIVACY POLICY

HC Robotics reserves the right to modify this Policy in accordance with legal or business needs. We will notify you of significant changes via:
  • Email, or
  • A prominent notice on our Platform.
Continued use of services implies acceptance of the revised Policy.

GRIEVANCE REDRESSAL

Raising a Complaint:
Email us at grievance@hcrobotics.com or call +91 91XXXXXXX (replace with real number)
Available: Monday–Friday, 10:00 AM to 6:30 PM (IST)
We will acknowledge within 48 business hours and resolve within 7 business days.

Grievance Officer:

Name:[Insert Grievance Officer’s Name]
Designation: Compliance/HR Head
Email: hr@hcrobotics.com

Escalation:

If unresolved, escalate to:
Escalation Officer– grievance@hcrobotics.com
Office: HC Robotics Pvt. Ltd., 1-90-2/10/E, Narayani Mansion, Vittal Rao Nagar, Madhapur, Hyderabad, TG 500081, INDIA.

CONTACT INFORMATION

For queries or feedback, write to:
hr@hcrobo.com

Let's Know Your Business Better

HC Robotics Pvt Ltd

1-90-2/10/E, Narayani Mansion, Vittal Rao Nagar,
Madhapur, Hyderabad, TG 500081, INDIA

Phone Number

+91 40 495 34 555

Email

info@hcrobo.com